Where East Meets West
We're on a mission to bring the world's finest spices, herbs, teas, essential oils, and wellness treasures directly from family farms to your door—with transparency, quality, and care. Since 1989.
Premium botanicals, direct from farm to you.
Explore Our CollectionWhat We Stand For
The principles that guide every product we source and every relationship we build.
Quality
We source only the finest herbs, spices, teas, and botanicals—lab tested for purity and potency.
Transparency
Single-origin, traceable sourcing. You know exactly where your products come from.
Community
We pay farmers 3–5x fair trade premiums and build lasting relationships across 100+ countries.
Heritage
Since 1989, we've stayed true to our mission: bringing the world's finest botanicals directly to you.
Not Your Average Natural Products Store
✦ The DUAL Way
- ✓ Direct from farm to your door—no middlemen
- ✓ Farmers paid 3-5x fair trade premiums
- ✓ Single-origin, traceable sourcing
- ✓ Freshest harvest—many items ground or blended to order
- ✓ Lab tested for purity & potency
- ✓ Eco-friendly, plastic-free packaging
✗ The Commodity Model
- ✗ 7+ middlemen before reaching you
- ✗ Farmers receive pennies on the dollar
- ✗ Mixed sources, untraceable origins
- ✗ Herbs and spices sit in warehouses for years
- ✗ Often adulterated or diluted
- ✗ Excessive plastic packaging
Our Journey
From a passion for authentic herbs and spices to a mission for fair trade—across 35+ years and 100+ countries.
The Beginning
It started with a simple question: Why do herbs, spices, and natural products from the store feel nothing like the ones we experienced in traditional markets abroad? That curiosity launched a journey across continents.
Meeting the Farmers
We traveled to India, Sri Lanka, Madagascar, Guatemala, and beyond—meeting families who've grown spices, herbs, and botanicals for generations. We saw the gap between what farmers earn and what consumers pay.
Building Direct Relationships
We cut out the middlemen. Today, we work directly with farming cooperatives across 100+ countries, paying fair prices and ensuring the highest quality reaches your kitchen, apothecary, and home.
Growing Together
From spices and herbs to teas, essential oils, wellness supplements, and body care—we've grown to 5,000+ products while staying true to our values of quality, transparency, and fair trade.
The Faces Behind DUAL
Passionate about quality, obsessed with authenticity.
The Founder
Founder & CEO
Driven by a passion for authentic herbs, spices, and natural products, our founder set out to bridge the gap between traditional farming communities and modern kitchens, apothecaries, and homes.
Our Sourcing Team
Global Partners
We work with expert sourcers who travel to farms across 100+ countries, vet every harvest, and build lasting relationships with farming communities for spices, herbs, teas, oils, and botanicals.
Our Fulfillment Team
Brooklyn, NY
Every order is packed with care from our Brooklyn warehouse. We handle, grind, blend, and ship fresh—ensuring maximum quality when it reaches you.
Restaurant, Café, or Retailer?
We offer wholesale pricing for businesses. Get in touch for bulk pricing, samples, and partnership opportunities.
Contact WholesaleLet's Talk
Have questions about our products, sourcing, or wholesale opportunities? We'd love to hear from you.
Send a Message
Common Questions
Where do you source your products?
We work directly with farmers and cooperatives across 100+ countries including India, Sri Lanka, Madagascar, Guatemala, and beyond. Each partner is vetted for quality, sustainability, and fair labor practices.
Do you offer wholesale?
Yes! We work with restaurants, cafes, and retailers. Contact wholesale@dualeastwestmarket.com for pricing, samples, and partnership opportunities.
What's your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us for a full refund or exchange—no questions asked.
How fresh are your products?
Unlike grocery store herbs and spices that sit for years, we source from the most recent harvest. Many products are ground or blended to order for maximum potency and flavor.
Are your products organic?
Many of our products are certified organic. Look for the organic badge on product pages. All products are tested for purity and free from additives.
How long does shipping take?
Standard shipping takes 3-7 business days. Free shipping on orders over $75. Expedited options available at checkout.
Thank you for being part of our journey. We're honored to bring the world's finest botanicals to your kitchen, apothecary, and home—and to do it right.
The Duals Natural Team
With care, since 1989